Frequently Asked Questions

Yes, tenants can log into the tenant portal at RentCafe.com to pay their rent.

Tenants can log into the tenant portal at RentCafe.com to submit a maintenance request.  

To find out if there are any current units available for rent you can visit RentCafe.com and do a search or call us as our office.  

  You can contact us by phone, text, or email.

Residential rent is due on the 1st and late if not received in our office by the 5th of Each month. If you are a Commercial tenant, your lease provisions will prevail so you will need to check your lease for due dates and grace period information. If you are unsure where to locate that information always contact your property manager. 

If you are a residential tenant, your property manager will likely reach out to you 30/60 days in advance of your lease to discuss lease renewal.  If you are a Commercial Tenant your lease will dictate when you need to notify the landlord regarding your intent to renew your lease.  In most cases your property manager will reach out to with in the timeline specified in your lease to discuss potential lease renewal.  

Visit the owner portal website at: https://100105253.breeze.cafe/owner/content/login#/appaccess/login

Typically owner reports are issued each month on the 20th.  The reports you will receive will be for the prior months activity.  So for example, on June 20th owners will received reporting for activity on their properties which took place in May.   Owner draws are typically issued on the 20th of each month as well.  Draw monies sent to the owners represent rents collected for the current month and will not match up to the reports which are sent since the monies are current monies collected, and reports are from the prior month.  If you have questions call your property manager for further explanation or details on your monthly reports.  

Although we have a standard menu of reports we provide to our property owners each month with their reporting package, we can provide some report customization for additional fee.  If you require report customization please call your property manager and discuss additional report “menu” items available and the cost associated with these additional reports.  

Landlord may increase rent once every 12 months, limited to 3% of the current rent, or the regional Consumer Price Index (CPI), whichever is higher.  Rent increases are expressly subject to the provisions of AB 1482 California Tenant Protections Act (Cal. Civ. Refer to AB 1482 for full details.

Application processing fee is $40.00 per applicant.  Anyone 18 years old or older must complete an application and submit along with the processing fee.  The processing fee covers the cost of credit and reference checks.  

The absolute first step for buying a home is to get approved for a mortgage.  Without being approved for a mortgage it will be quite difficult, if not impossible, to purchase a new home.  If you are thinking of buying a home, we can connect you to a lender to help you get the process started.

The value of your home, or current market value, is the amount of money your house would likely sell for if it went on the market today. Establishing the right asking price is critical to the home selling process. The most common method for determining home value involves an analysis of comparable sales. Contact one of our agents today by phone, text or email to receive your FREE CMA (comparable market analysis).